Payment Policy

At Orvexiano, we aim to make your shopping experience simple, secure, and convenient. We accept a range of trusted payment methods to ensure a smooth checkout process for our customers throughout the United Kingdom.

Please review our payment policy below before placing an order.

Accepted Payment Methods

We accept the following secure payment methods:

  • American Express (Amex)
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • Mastercard
  • Visa

By completing a purchase, you confirm that you are using a valid and authorised payment method and authorise Orvexiano to charge the full order amount to your selected payment method.

Pricing & Taxes

All prices displayed on our website are listed in British Pounds (GBP £).

  • Prices may change without prior notice.
  • Applicable taxes, including VAT where relevant, will be calculated and displayed during checkout.
  • Any applicable charges will be clearly shown before completing your purchase.
  • We offer FREE SHIPPING on all orders within the United Kingdom.

Order Processing

Orders are processed only after payment has been successfully authorised and received.

We reserve the right to refuse, hold, or cancel any order where necessary, including but not limited to:

  • Payment authorisation failures.
  • Product unavailability.
  • Pricing or product information errors.
  • Suspected fraudulent or unauthorised transactions.

If your order is cancelled after payment has been collected, any applicable refund will be issued to your original payment method.

Payment Security

We take the security of your payment information seriously.

Payments are processed through secure payment processing services available at our Shopify checkout.

We do not intentionally store customers' complete credit or debit card details on our own systems.

Customers are responsible for ensuring that their payment information is accurate and that they are authorised to use the selected payment method.

Shipping & Delivery

Orvexiano currently accepts orders for delivery within the United Kingdom only.

Our shipping details are:

  • Shipping Cost: FREE
  • Order Processing Time: 1–3 business days
  • Estimated Transit Time: 2–8 business days
  • Estimated Total Delivery: 3–11 business days

Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.

For more information, please review our Shipping Policy.

Returns & Refunds

We want you to be completely satisfied with your purchase.

Our return policy allows eligible returns within 30 days of delivery, subject to our Return & Refund Policy.

  • Refunds are issued to the original payment method.
  • No restocking fees are charged.
  • Customers are responsible for return shipping costs for change-of-mind returns.
  • Return shipping costs for damaged, defective, or incorrect products will be covered where required by law.

Your statutory rights under UK consumer protection laws remain unaffected.

For complete details, please review our Return & Refund Policy.

Privacy & Data Protection

Your personal and payment information is collected, stored, and processed in accordance with our Privacy Policy and applicable UK data protection laws.

By placing an order, you acknowledge that your information will be handled as described in our Privacy Policy.

Intellectual Property

All content on the Orvexiano website, including text, images, graphics, logos, and designs, is the property of Orvexiano or its respective licensors.

You may not copy, reproduce, distribute, or use any part of this content without prior written permission.

Limitation of Liability

Nothing in this Payment Policy excludes or limits any liability that cannot legally be excluded under applicable UK law.

To the maximum extent permitted by law, Orvexiano shall not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Policy Updates

We may update or revise this Payment Policy at any time.

Any changes will take effect upon being published on our website. We encourage customers to review this page periodically to stay informed of any updates.

Contact Us:

🛒Trade Name: Orvexiano

📧Email: [email protected]

📞Phone: +44 1743 438 720

🏠Address: The Square, Shrewsbury SY1 1EG, United Kingdom

🕒Customer Support Hours

Monday – Friday: 10:00 AM – 12:00 PM (CT)

Saturday – Sunday: Closed